CONTACT US
Have Questions? Need Assistance? We’re Here to Help!
At Creative Tours NYC, we’re committed to making your New York City experience seamless and unforgettable. If you have any questions or concerns about your reservation, you’re in the right place! Fill out the form below to inquire about group bookings, refunds or cancellations, reservation changes, or any general questions , and our team will get back to you promptly. We’re here to ensure your booking process is smooth and hassle-free!
FAQs
Got Questions? Get Answers Before You Explore NYC with Us!
How can I book a tour with Creative Tours NYC?
Book online via our website, call us, or visit our downtown NYC office.
Do you offer any discounts for large groups or repeat customers?
Yes, we offer discounts for groups larger than 10 people and for repeat customers. Please contact us for more detailed information and to apply these discounts to your booking.
What should I bring with me on a tour
Bring comfortable shoes, water, weather gear, and a camera or smartphone
How long do the tours typically last
Most tours last between 2 to 4 hours, depending on the tour type and sites included
Are the tours accessible for people with disabilities?
We strive to make our tours as accessible as possible. Please notify us in advance about any specific needs, and we will do our best to accommodate you and ensure a comfortable and enjoyable tour experience.
Can I cancel or reschedule my tour
Yes, you can cancel or reschedule up to 48 hours before the tour starts for a full refund